Privacy Policy

Your data security and privacy are our top priority at Big Wins

Last updated: 15 January 2026

1. Introduction

Big Wins places great importance on protecting your privacy and personal information. This privacy policy explains how Big Wins collects, uses, shares, and safeguards your personal information. By using the Big Wins platform, you agree to this privacy policy. Big Wins is committed to complete transparency and compliance with international data protection regulations. At Big Wins we only collect information necessary to provide our services.

Big Wins understands that your personal information is highly valuable and sensitive. That's why we use the latest encryption technology and security measures to keep your information safe at all times. Big Wins never sells your information to third parties. This policy explains what information Big Wins collects, why we collect it, and how we use it.

Maximum security

Big Wins uses SSL encryption and multi-layer security to keep your data safe.

Privacy first

Big Wins never sells or shares your information with third parties without your permission.

Complete transparency

Big Wins is completely clear and transparent about all data collection and use - nothing hidden.

Your control

At Big Wins you have complete control over your information - edit, delete, or export anytime.

2. What Information We Collect

Big Wins collects various types of information to provide you with the best service. This information helps us improve our platform and customize your experience. The information Big Wins collects falls into three main categories - personal information, account information, and usage information.

Personal identification information

Financial information

Technical information

Why do we collect this information?

Big Wins collects this information to verify your account, process transactions, prevent fraud, and comply with legal obligations. We only collect necessary information.

3. How We Use Your Information

Big Wins uses the information collected for various purposes directly related to providing our services. Big Wins never uses your information for unnecessary purposes or sells it to third parties. Every use of your information at Big Wins is transparent and lawful. Below is a detailed list of how Big Wins uses your information.

4. Information Sharing and Third Parties

Big Wins is committed to protecting your privacy and we never sell your information. However, in certain limited cases, Big Wins may share information with specific third parties when essential to provide services. Big Wins only works with trusted and secure partners who maintain the same high standards for protecting your information.

Type of third party Purpose Type of Information
Payment processors To process transactions Financial information
KYC service providers Identity verification ID documents
Cloud service providers Data storage and security All collected data
Customer support tools Support provision Contact information

Big Wins may also share information with legal authorities when required by law or court order. We also cooperate with relevant authorities to prevent and investigate fraud. Big Wins always ensures that information sharing stays within legal frameworks.

Big Wins never sells your information

We strictly prohibit selling, renting, or leasing your personal information to any third party. At Big Wins, your privacy is our top priority and we never compromise it.

5. Data Security and Safety Measures

Big Wins uses industry-leading security technology to keep your information safe. We know your personal and financial information is highly sensitive, so Big Wins has deployed multi-layer security architecture. Our security team monitors 24/7 to prevent any unauthorized access or data breaches.

6. Your Privacy Rights

Big Wins respects your data privacy rights and gives you complete control over your personal information. At Big Wins, you can access, update, or delete your information at any time. Below are your key privacy rights.

Right of Access

The right to view and obtain a copy of all your information stored at Big Wins.

Right to Rectification

Right to correct and update inaccurate or outdated information.

Right to delete

The right to request deletion of your information under certain conditions.

Restriction of Processing

Right to restrict processing of your information in certain circumstances.

Data Portability

The right to receive your information in a machine-readable format.

Right to object

Right to object to certain types of data processing.

To exercise these rights, contact the Big Wins support team or go to your account settings. Big Wins will process your request within 30 days. In some cases, we may be required to retain information due to legal obligations.

7. Cookies and Tracking Technology

Big Wins website and app use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help remember your preferences. Big Wins uses different types of cookies for various purposes. You can change cookie settings anytime through your browser settings.

8. Data Retention

Big Wins retains your personal information only as long as necessary to provide services or fulfill legal obligations. Different types of information at Big Wins have different retention periods. After account closure, Big Wins may retain information for a specified time to prevent fraud and ensure legal compliance. All data retention policies comply with local and international data protection laws.

Data Retention Period

Account information is retained for 5 years after account closure. Transaction records are kept for 7 years for legal requirements. Marketing data is retained for 2 years with your consent.

9. Privacy of Minors

Big Wins strictly prohibits use of the platform by individuals under 18 years of age. Big Wins does not knowingly collect information from minors. If we learn that a minor has provided information, Big Wins will immediately delete that information and close the account. If you believe a minor is using Big Wins, please notify us.

10. Policy Changes

Big Wins may update this Privacy Policy from time to time. For any significant changes, Big Wins will notify you via email or website notification. The updated policy will take effect once posted on this page. Big Wins recommends checking this page regularly to stay informed.

Keep your information safe at Big Wins

Register at Big Wins and get maximum data security and privacy protection. We're committed to keeping your information safe with the best technology and practices.

Register securely Secure login

Questions or concerns about privacy?

If you have any questions about this privacy policy or wish to exercise your data rights,

Contact us: privacy@bigwins.app

Or speak with our Data Protection Officer via live chat

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